COUNSELING


International Counseling at ACU

Living abroad for a semester is an exciting new adventure for many, but it often comes with unforeseen challenges. Students abroad may struggle with transitioning to a new country, adjusting to foreign daily routines, or feeling distant from their support networks back in Abilene. These challenges may feel overwhelming and can cause you to neglect really important aspects like self-care and personal, social, or academic needs. Feelings such as depression, anxiety, loneliness, disappointment, and confusion can emerge, and previous emotional and mental health struggles may also re-emerge.

Each of ACU’s Global Hub-Sites has a dedicated mental healthcare professional selected for their therapeutic skills and ability to understand our students’ culture, faith commitments, and stage of life. Each program counselor will be introduced to students at the beginning of each term and will get to know students through the local orientation process. To schedule an appointment, click on the contact information below each program counselor’s profile photo and independently schedule a meeting time. Then, follow the steps in the “Counseling Quick Guide” above to seek payment approval through our insurance provider, GeoBlue.

ACU Program Counselors

Leipzig: Sabine Barrell

T: +49 (0) 341/ 231 94 65
E: sabinebarrell@gmx.de
W: psychotherapie-barrell.de

Montevideo: Valentina Linares

T: +598 94 044 948
E: valelinares_2@hotmail.com

Oxford: Julia Miles

T: 01865 316130
E: mail@juliamiles.net
W: juliamilescounselling.co.uk

Geoblue Telecounseling Services

There is also the option of using GeoBlue’s global Tele counseling service for immediate assistance

Global Wellness Assist Counseling (GeoBlue) is a one-way stop for international students to be supported through these challenges during their travels. The counseling service is both:

  • Free

  • Confidential

Geoblue is staffed by professionals who are entirely independent of your program sponsor. Professional standards regarding confidentiality bind them and will not disclose details of individuals who have contacted the service. Any information you provide will not be shared with ACU. To contact a counselor, follow the steps outlined below:

1. Email support@worldwideassist.co.uk or SMS text number: +44-790-934-1229 (standard text messaging rates may apply). Include in your email or text:

  • Your Name

  • Your Country Location

  • Your Phone number

  • Reason

2. You can also use your GeoBlue Mobile App to contact a counseling appointment.

A. Select Telehealth

B. Talk to a Counselor

3. Or you can call the applicable toll-free phone number listed here.

To have a counselor contact you…